How does FortiCare provide support for Fortinet products?

FortiCare is a comprehensive support program that focuses primarily on providing technical assistance and services related to Fortinet products. This includes a variety of offerings such as technical support from trained professionals who can help troubleshoot and resolve issues with Fortinet devices, repair services for hardware failures, and warranty coverage to ensure that customers can maintain the integrity and functionality of their products over time.

The emphasis of FortiCare is on maintaining and optimizing the performance of Fortinet solutions, ensuring that organizations can effectively manage their network security and respond to any challenges that arise. This level of support is essential for customers who rely on Fortinet products for critical security functions in their networks.

Other options, such as offering cloud storage solutions, managing antivirus updates, or designing network security architectures, fall outside the core functions of FortiCare. These activities may involve different types of services, products, or even different teams within an organization, but they are not primary facets of what FortiCare is intended to provide.